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Hospitality In Action Blog

TONI MOORE HOSPITALITY

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    The Lost Art of Handwritten Hospitality
    sburks27
    • Oct 15, 2018
    • 2 min

    The Lost Art of Handwritten Hospitality

    Hand written notes seem to have gone to the wayside over the years. Advancement in technology has provided us opportunities for immediate...
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    Competitive Much?
    sburks27
    • Jun 18, 2018
    • 4 min

    Competitive Much?

    How many times do you say “No” to your customers? No matter what size business you operate, a single business cannot meet ALL the needs...
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    The 'Best Customer' Treatment
    sburks27
    • Jun 11, 2018
    • 2 min

    The 'Best Customer' Treatment

    The lessons I learned as a young child and teenager about how to treat people is something that has stayed with me. Those lessons also...
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    Transactional VS. Transformational Customer Service
    sburks27
    • Jun 5, 2018
    • 2 min

    Transactional VS. Transformational Customer Service

    “At the end of the day people won't remember what you said or did, they will remember how you made them feel.” – Maya Angelou Many times,...
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