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Mar 29, 20233 min read
Hospitality in Action: In Your Home
Neighbor Night I love the spring for many reasons, but specifically it's the time of year when my husband and I resume hosting our...
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Nov 1, 20201 min read
Understanding Biblical Hospital
There is a lot to be said about Biblical Hospitality and I have spent many years of my life learning about and practicing this biblical...
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Oct 22, 20201 min read
Etiquette in a Virtual World Part 1
While 2020 has been many things, it certainly hasn't been polite, and when we're all just trying to survive, manners and etiquette may...
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Jul 1, 20201 min read
Hosting in the "New Normal"
Now, more than ever, the world needs to come together. And I don't just mean that metaphorically.
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Dec 2, 20192 min read
Strangers On Planes
Most adults don't like to converse with their seat buddy, but I find children almost always do! So, if there is an opportunity to sit...
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Mar 11, 20193 min read
Who Is My Neighbor?
I was recently interviewed for a magazine where the writer asked me, “If you had to cite ONE example of how ballroom dancing has impacted...
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Oct 29, 20182 min read
The Power of Showing Up
We tend to think about hospitality in environments where we are trying to create an experience for our guests that is memorable, happy,...
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Oct 15, 20182 min read
The Lost Art of Handwritten Hospitality
Hand written notes seem to have gone to the wayside over the years. Advancement in technology has provided us opportunities for immediate...
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Aug 21, 20182 min read
Hospitality In The Details
When was the last time you were really taken aback by excellent customer service? I recently had a dear friend rave about her experience...
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Jun 18, 20184 min read
Competitive Much?
How many times do you say “No” to your customers? No matter what size business you operate, a single business cannot meet ALL the needs...
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Jun 11, 20182 min read
The 'Best Customer' Treatment
The lessons I learned as a young child and teenager about how to treat people is something that has stayed with me. Those lessons also...
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Jun 5, 20182 min read
Transactional VS. Transformational Customer Service
“At the end of the day people won't remember what you said or did, they will remember how you made them feel.” – Maya Angelou Many times,...
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May 23, 20183 min read
Dance Like Nobody's Watching
Do you have a hobby? Even as I write out that question, I can hear my friends who are moms of younger children laughing out loud. At...
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May 7, 20182 min read
Host Family Hospitality
Welcoming people into your church is not just about door greeters, although the greeters are very important. There are multiple ways and...
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Apr 30, 20184 min read
Does George Strait Attend Your Church, Too?
I think George Strait* attends my church. I’m almost sure of it, because many church members will quote one of his song lyrics,...
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Apr 23, 20184 min read
First Impressions
We sit in our churches very comfortably, we’ve been there for years. We have all the friends we want, and maybe even a few we don’t want....
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Apr 16, 20183 min read
Hospitality-It's NOT my gift!
I recently had lunch with a new practitioner of hospitality. She and I had become acquainted many years ago when we attended the same...
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Apr 9, 20183 min read
Practice Makes PerFeKT?
While my dad, a high school football coach, was thrilled to finally see a son born into the family, my mother wanted to make sure her...
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Apr 2, 20184 min read
Practical Hospitality 101
Imagine it’s Thursday evening. It's been a long day at work and definitely one of “those” weeks! On the way home, you’re trying to figure...
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Mar 26, 20183 min read
Love Your "Neighbors"
While I have been successful in practicing hospitality through our nonprofit hospitality houses, over the years, I have sometimes...
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